If you need assistance checking the setting of one of the products listed above, please contact technical support for product's manufacturer.
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Where should I save the download file?
You can save the download file anywhere you like but you should make sure to remember that location or the name of the downloaded file. Most people find it easiest to save their download file on their Desktop.
What will happen when I download?
Once the download starts, you will see a pop-up with a status bar and a percentage that will climb to 100%.
What should I do after I download?
When the download finishes, you should go to the location where you saved the file and double-click on it to begin installation.
If you need assistance with the installation or activation of your product after downloading, please contact Technical Support using the information below.
Technical support URL: usa.kaspersky.com/support/home
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For assistance with the installation, use, or activation of your software, please contact Technical Support using the information below.
Technical support URL: usa.kaspersky.com/support/home
More questions? Back to Main Help Page
More questions? Back to Main Help Page
More questions? Back to Main Help Page
More questions? Back to Main Help Page
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If you want to purchase a Back Up and Rescue CD for the downloaded products in a completed order, you must look up your order and complete an additional purchase.
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Second, please note that serial numbers, registration numbers, activation codes, and passwords are usually case-sensitive. Make sure you are entering your code in the right case.
If you still have problems, contact Technical Support for activation assistance.
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