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For assistance with the installation, activation, upgrading, configuration or use of your software, please contact Technical Support.

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You can use the form below to contact the Kaspersky Online Store’s customer service for all store related questions. Please allow 1-2 business days for a response.

To help serve you better, please enter either your Order Number or Email Address below.

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Need to update your Auto-Renewal Plan email/billing address?
To update your email and/or billing address in our records, please submit the form above to Customer Service so you will continue to receive notification emails regarding the expiration or auto-renewal of your subscription.

If you need Customer Service assistance updating the credit card number or expiration date associated with your Auto-Renewal Plan, please call us directly at 1-877-232-4588. For security purposes, your credit card number should never be sent via email.

If you need assistance obtaining or changing the password on your My Kaspersky Account, please visit the Account Registration support page instead.

More questions? Back to Main Help Page